Pace Rehabilitation Operational Status (COVID19)

Operational Status (updated 8th June 2020)

We are Covid Secure – Five Steps to Safer Working Together 

Having maintained an essential service for our patients over the last 10 weeks, Pace Rehabilitation has taken careful steps to ensure patients, visitors and staff will be COVID secure going forwards.

Upon completing a risk assessment of our clinics and by carefully adhering to social distancing, infection control, hand washing, the use of PPE and supporting home working in line with government guidelines, we are providing responsible rehabilitation by managing the risks.

Our referrers can feel confident to refer their clients.  Together, we will support their rehabilitation journey.

Our measures will be continually reviewed.

Welcome to responsible rehabilitation.

Please follow this link to view our COVID secure 5 Step guide.


Pace founder, MD & prosthetist, Toby Carlsson, announces we are proud to display the ‘COVID secure’ poster & welcome most existing patients & new referrals to our clinics.

This short video outlines the services we are currently providing during the current lockdown restrictions to support our patients and referrers.

Our webinar (18th May 2020) – outlining how we are continuing to support our patients AND the psychological aspects they can face during lockdown.


Reviewed on 16/4/2020 (unchanged since 26/3/20)

Dear Stakeholder,

We are all acutely aware of the restrictions the COVID-19 pandemic places on society and the importance of considering carefully how we conduct ourselves in this environment.

As a healthcare service provider, we at Pace Rehabilitation take our patient care; staff well-being; and social responsibility very seriously. We continue to monitor and follow the guidance from Public Health England (PHE).

Importantly, both our sites remain operational but with limited capacity. Based on PHE guidance, we have developed and implemented protocols for social distancing, infection control and pre-appointment screening of patients.  Clinical, technical and administration resources remain in place to support patients deemed to have a medical need to attend and that pass our pre-attendance screening process.  Remote consultations and assessments are used where appropriate to maintain patient support.

Our regular activities are of course extensively disrupted but we remain as keen as ever to work with our stakeholders in the best way possible.  To that end, we encourage patients, case managers, solicitors, insurers and anyone else who works with us to keep in touch by phone and e-mail in order to maintain some momentum and plan a return to normal activities as soon as possible.

For further information regarding Pace’s current operational status and the protective measures that are in place, please do not hesitate to get in touch with me via our regular switchboard numbers or e-mail my colleague Scott Richardson on

With our very best wishes,

Toby Carlsson

Managing Director