Reviewed on 3/4/2020 (unchanged since 26/3/20)
We are all acutely aware of the fast-moving situation developing with the COVID-19 pandemic and the restrictions it places on our daily lives.
As a healthcare service provider, we at Pace Rehabilitation take our patient care; staff well-being; and social responsibility very seriously. We continue to monitor and follow the guidance from Public Health England (PHE).
Importantly, both our sites remain operational but with limited capacity. Based on PHE guidance, we have developed and implemented protocols for social distancing, infection control and pre-appointment screening of patients. Clinical, technical and administration resources remain in place to support patients deemed to have a medical need to attend and that pass our pre-attendance screening process. Remote consultations and assessments are used where appropriate to maintain patient support.
Our regular activities are of course extensively disrupted but we remain as keen as ever to work with our stakeholders in the best way possible. To that end, we encourage patients, case managers, solicitors, insurers and anyone else who works with us to keep in touch by phone and e-mail in order to maintain some momentum and plan a return to normal activities as soon as possible.
For further information regarding Pace’s current operational status and the protective measures that are in place, please do not hesitate to get in touch with me via our regular switchboard numbers or e-mail my colleague Scott Richardson on firstname.lastname@example.org.
With our very best wishes,